Student and Family Complaint Policy

Rights of Students and Families

Without exception the Williamsburg Charter High School will defend the following rights of students and their families:

  • To have rules explained to families in a language of their choice
  • To have all disciplinary measures explained to families in a language of their choice
  • To appeal all disciplinary actions instituted by the Academy Leaders to the Head of School
  • To appeal all disciplinary actions instituted by the Head of School to the School’s Board of Trustees.
  • To appeal all disciplinary actions and express any other concerns to the charter authorizer, the New York State Board of Regents, Office of School Design and Charter Partnerships.
  • To have the full right to appeal as mandated by law under Section 504 and IDEA.
  • To receive quarterly updates on behavior and academic performance via extensive qualitative assessments and student/parent/advisor conferences.

 

Student Grievance

In the event that a student experiences that they have been wronged or otherwise unfairly treated by a staff or faculty member on or off of school grounds, students are encouraged to report their concern to an Academy Leader and/ or the Head of School. Students will be asked to submit a formal complaint in writing to their Academy Leader and/ or Head of School. This grievance will be investigated by the Academy Leader and/ or Head of School who will conduct the necessary follow up actions needed including contacting parents/ guardians, notifying the authorities and conducting restorative actions where possible. There may be a mediation process held by the Academy Leader and/or Head of School or their designee between the student and staff or faculty member if determined necessary and relevant. A summary of the event may be added to the file of the student and staff/ faculty member in question.

Student and Family Handbook